Returns & Exchanges

At Pixi, we want you to love your glow; if you are not completely satisfied with your purchase, you can return or exchange items within 30 days of delivery. Please ensure that products are in their original condition and packaging to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack your items in the original shipping box and include the packing slip provided in your confirmation email.

• 3.
  Ship It Back

  Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund to the original payment method within 7 to 10 business days.